Marg In-house Training:

Commercial terms in our proposals (which may include advances and refund, penalty, cancellation, modification clauses) will supercede this policy. We request an advance, in cases where we have significant investments to make towards a session – including for example, commitments to our vendors, or purchase/usage of equipment, or commercially confirming the time of experts. Our refund policy, where the service was not delivered for reasons on either side, is to refund the amount in full subject to any deduction (payable to 3rd party, work already undertaken, damages etc).

Marg Workshop Training

All workshop fees are payable in advance in 100%. Exceptions shall be made only under special circumstances explicitly agreed with Marg.

Marg shall reserve the right of cancelling or postponing its workshop while providing participants with the option of a full refund or transferring the fees to subsequent workshop, if any.

Prosci Workshop:

If cancellation notice is received more than 30 calendar days before the program, the program fee is fully refundable or transferable to another session date. If cancellation notice is received within 30 to 15 calendar days of the program start date, the program fee is non refundable and transferred to a subsequent session. If cancellation notice is received within 14 calendar days of the program start date, the program fee is nonrefundable and 75% can be transferred to a subsequent session (25% change fee).